We're Here to Help
Whether you have questions about our allergen-free treats, need assistance with an order, or want to explore corporate partnerships, our friendly team is ready to help.
FAQs
Before contacting us, you might find your answer in our comprehensive FAQ section, which covers:
Product allergen information
Delivery options and timing
Order modifications and cancellations
Gift options and personalization
Returns and refunds policy
Drop us a line
Contact information
Phone
0116 3406599 Monday - Friday: 9am - 5pm
Email
hello@positivebakes.com We aim to respond to all emails within 24 hours
Live Chat
Available through our website chat function. Leave us a message and we'll get back to you during business hours.
Find Us
Check our store on a map
Address
Leicester Food Park
42 High View Close
Leicester. LE4 9LJ
Collection Service
Prefer to collect your order? Select "Collection" at checkout and choose your preferred day and time slot. We'll have your treats ready and waiting.
Collection Hours: Monday - Friday, 1pm - 4pm