CAKES, BROWNIES & AFTERNOON TEA DELIVERED ACROSS THE UK

Positive Rewards FAQs

Being sustainable and ethical is not a box ticking or a marketing exercise, it's a belief system that runs through everything we do. From the ground up we have designed Positive Bakes to make the difference.

Naturally there are limitations and compromises that we have had to make however we will continue to evolve as technology and the supply chain improves and push our company to be at the forefront of sustainability.

 
 
 

POSITIVE POINTS REWARDS FAQs

What is your reward scheme?

 

Our reward scheme gives you the chance to collect Positive Points and use them to redeem exclusive discounts and more!

How do I join your reward scheme?

 

Its really easy and instant. Just click the link and enter your email and start collecting points!

What are the benefits of getting points?

 

As you build up points you will become eligible for exclusive discounts and offers.

How do I get points?

 

There are lots of ways to earn points! You can earn points by sharing us on social media, placing orders with us, subscribing to our newsletters, referring friends and more!

How do I earn points through social media?

 

You can earn points by liking, following and sharing us on social media. You will automatically be awarded points when you click on the option to engage with our social channels on the ENGAGE MORE card of your customer panel.

How does your referral scheme work?

 

We reward you for referring friends and family to our brand! When they make a purchase with us through your referral link, we will reward you with 50,000 points!

How do I make a referral?

 

Through your account you can refer friends and family through social media, or through a unique URL. All you need to do is send them the link and let them do the rest!

Where do I check my points balance?

 

You can check your points balance in the loyalty section of your Positive Bakes account.

How do I redeem my points?

 

To redeem your points you will need to log in to your account. If you have enough points available to redeem, there will be a redeem option under the all rewards section.

By clicking redeem, you will be taken to a page that shows a discount code. You can Apply code which will automatically apply that discount code to the checkout.

I made an order but haven't received any points. What's happening?

 

Your Positive Points are usually added to your account automatically. If you feel something has been missed please drop us a line at hello@positivebakes.com and let us know so we can help you.

When will my points expire?

 

They won’t! We’ve added no expiry on your points so you know that they’ll always be there for whenever you want to continue shopping with us.

 
 
 

STILL HAVE ANY QUESTIONS?

+44 116 3406599

hello@positivebakes.com

OUR INGREDIENTS

Using only plant-based ingredients has a significant impact on reducing the Co2 emissions generated from more conventional dairy-based products.

 

The ingredients we use are not the cheapest, they come from certified sources, many being organic and are all completely traceable.

 

Our entire range is better for the environment, does not use any animal products and doesn't cost the earth. In short, everyone wins.


OUR PACKAGING

Like many food producers, we found packaging to be a challenging area at first. The tendency for far too long has been to use plastic trays and plastic wraps, simply for their affordability. This is not acceptable and is an attitude that must change rapidly.

 

Our solution to minimise plastic packaging and our impact on the environment is to offer our range in larger sizes, so you can order less often and keep your bakes frozen - minimising; packaging, cost, shipping and food waste.

After an extensive search, we found a bespoke, food grade wrap that is 100% compostable and 100% biodegradable.

 

This wrap is completely plant based and far better for the environment than a typical BPA-free plastic wrap which ends up in landfill and adds to the problem.

We love our cardboard boxes, they transport well, store well and are 100% compostable.

Our Carbon Footprint

We have worked hard to reduce our carbon footprint at every opportunity and will continue to implement positive change in our processes to benefit the environment.

Our entire product range is plant based which is more sustainable and better for the planet, however that is not enough for us.

Our modern production facility combined with efficient production equipment has a low environmental impact. Our locally sourced and UK manufactured packaging and choosing to work with a carbon neutral courier company ensures all aspects of what we do has a minimal impact on our planet.


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